Shipping Policy

Apartment Culture ships internationally to selected destinations worldwide.

Processing Times

Orders are typically processed within 2–5 business days after payment confirmation.

Please note that processing times may vary during product launches, holidays, or high-volume periods.

Shipping Times

Estimated delivery times for international orders are typically between 7–15 business days depending on destination country and courier availability.

Please note that delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, or other unforeseen circumstances.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow a few days for tracking updates to appear after dispatch.

Customs & Import Duties

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Apartment Culture is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Please ensure that all shipping information is entered correctly at checkout.

Apartment Culture is not responsible for orders shipped to incorrectly entered addresses. If an error is noticed, please contact us as soon as possible.

Lost or Delayed Packages

While we work with trusted shipping partners, Apartment Culture cannot guarantee delivery dates once an order has been dispatched.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist.

Contact

For shipping enquiries, please contact:

[Insert your support email here]

Please allow 1–3 business days for a response.